Owner Questions
Frequently Asked Questions
Straight answers on what we handle, what it costs, how you get paid, and how to get started.
- Which areas do you serve?
- We manage short-term rentals for owners across ChampionsGate, Reunion, Davenport, Kissimmee, Clermont, and Celebration, and the greater Orlando and Disney area. If your vacation home is near the parks, we can likely help.
- How much does your management cost?
- One simple fee: 15% of your rental revenue. No setup fees, no monthly charges, no hidden add-ons. If your home earns nothing in a given month, you pay nothing.
- What's included in the fee?
- Everything it takes to run your rental: listing creation and optimization, daily dynamic pricing, 24/7 guest communication and screening, cleaning and turnover coordination, maintenance coordination, and a transparent monthly owner report.
- Which booking platforms do you list my home on?
- We list your home across the major booking platforms — Airbnb, Vrbo, Booking.com, Expedia, and Google Vacation Rentals — plus the partner networks they distribute to, so your home shows up wherever guests search.
- How and when do I get paid?
- We send your net proceeds by the 15th of each month for the prior month's earnings, with an itemized statement so you see exactly how your home performed. You also receive a 1099 at year end.
- Do I have to sign a long-term contract?
- No long lock-in. If you ever decide to leave, we just ask for 30 days' notice. We'd rather earn your business every month.
- Can I still use my home myself?
- Always. Block any dates you want for personal stays at no charge. It's your home.
- Who handles guests and after-hours emergencies?
- We do, around the clock. From the first inquiry to checkout, and anything in between, your guests reach us, not you.
- What about cleaning and maintenance?
- We coordinate every cleaning and turnover with quality checks, and we handle routine maintenance through trusted local vendors. Anything significant, we clear with you before spending a dollar.
- I live out of state or overseas. Can you still manage my home?
- That's exactly who we're built for. Most of our owners aren't local, and our whole model is designed so you can stay completely hands-off from anywhere.
- How do we get started?
- Send us your address for a free revenue analysis and listing audit, no obligation. If the numbers make sense, we sign a simple agreement, onboard your home, and take it from there.
Vacation rental management near you
Still have a question?
Send us your address and we’ll put together a free revenue analysis and listing audit, no obligation. Or just ask — you reach the person who runs SPG, not a call center.